Contact options
Monoprice’s enquiry form distinguishes customer service, product support and returns. Have the order or product reference ready and use the current return instructions before sending an item back.
Company website
Company enquiry page
Before you contact Monoprice
Monoprice lists a phone contact for customer support. Check the source for the relevant location and any hours before calling.
- Note the product name and software version.
- If the issue concerns a payment, check who billed you.
- Keep the reference from any earlier support case.
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